1. Cancellation Policy
- 15 to 20 Days Cancellation Window: For cancellations made 15 to 20 Days days or more prior to the arrival date, a full refund will be issued.
- 7 to 15 Days Cancellation Window: For cancellations made between 7 to 15 Days days prior to the arrival date, a 30% cancellation fee will be applied.
- 3 day Cancellation Window: For cancellations made within 3 days of the arrival date, no refund will be issued.
2. No-Show Policy
- Guests who fail to arrive at the resort by 10 -11 AM on the scheduled arrival date without prior notification will be considered a “no-show.”
- For no-shows, the full amount of the reservation will be forfeited.
3. Early Departure
- Guests who depart early from their reservation will not be eligible for a refund for unused nights.
4. Force Majeure
- In the event of unforeseen circumstances beyond the control of either party, such as natural disasters, pandemics, or government restrictions, both parties may be released from their obligations under this agreement.
- Araynyakulam Resort will use reasonable efforts to assist guests in finding alternative accommodations or rescheduling their stay.
5. Refunds
- Refunds will be processed within 7 business days of the cancellation request.
- Refunds will be issued to the original form of payment used for the booking.
6. Exceptions
- Guests are encouraged to contact the resort directly to discuss any potential exceptions.
Note:
- This is a sample draft, and you should customize it to fit your specific needs and circumstances.
- Consider factors such as your target market, average length of stay, and local competition when determining your cancellation policy.
- It’s essential to clearly communicate your cancellation policy to guests during the booking process.
- You may want to consult with an attorney to ensure your Refund Policy complies with all applicable laws and regulations.
I hope this draft is helpful! Let me know if you have any other questions.